{"id":1979,"date":"2026-06-18T06:33:29","date_gmt":"2026-06-18T06:33:29","guid":{"rendered":"https:\/\/cosmobeauty.co.za\/?page_id=1979"},"modified":"2026-06-18T06:33:29","modified_gmt":"2026-06-18T06:33:29","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/cosmobeauty.co.za\/index.php\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Last updated:<\/strong> 18 June 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to <strong>Cosmo Beauty<\/strong>. These Terms &amp; Conditions apply to your use of our website and to all purchases made through <strong><a href=\"http:\/\/www.cosmobeauty.co.za\">www.cosmobeauty.co.za<\/a><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using this website or placing an order, you agree to these Terms &amp; Conditions. Please read them carefully before making a purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Website Owner<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website is operated by <strong>Cosmo Beauty<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For all enquiries, please contact us using the details below:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> [Insert email address]<br><strong>Contact number \/ WhatsApp:<\/strong> [Insert contact number]<br><strong>Address:<\/strong> [Insert business address]<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cosmo Beauty sells beauty, skincare, haircare, baby care, body care, face care and personal-care products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We make every reasonable effort to display product information, images, prices, descriptions and availability accurately. However, product packaging, colour, ingredients, sizes and branding may differ slightly from what is shown on the website, depending on supplier updates or product changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for checking product descriptions, ingredients, usage instructions and suitability before purchasing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Product Use and Allergies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cosmo Beauty is not responsible for any reaction, irritation, allergy, sensitivity or misuse caused by a product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should carefully read all labels, warnings, ingredients and usage instructions before using any product. If you have sensitive skin, allergies, a medical condition, or are unsure whether a product is suitable for you, please consult a qualified healthcare professional before use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Discontinue use immediately if irritation or discomfort occurs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Pricing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All prices are listed in South African Rand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to update prices, promotions, discounts and product availability at any time without prior notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a product is incorrectly priced due to a technical, human or system error, Cosmo Beauty reserves the right to cancel the order and refund the customer where payment has already been made.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Orders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once an order is placed, you will receive an order confirmation by email or through the website checkout process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An order is only confirmed once payment has been successfully received.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cosmo Beauty reserves the right to refuse or cancel an order where:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment has not been received<\/li>\n\n\n\n<li>Products are out of stock<\/li>\n\n\n\n<li>Product pricing or information was incorrect<\/li>\n\n\n\n<li>Fraudulent or suspicious activity is detected<\/li>\n\n\n\n<li>Delivery details are incomplete or incorrect<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If we cancel an order after payment has been made, we will refund the customer using the original payment method where possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Payments must be made through the payment methods available on the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All online payments are processed through secure third-party payment providers. Cosmo Beauty does not store full card details on the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for ensuring that payment details are entered correctly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times and costs will be displayed during checkout or communicated to the customer before order confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times are estimates and may be affected by courier delays, public holidays, stock availability, incorrect delivery information, or circumstances beyond our control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must ensure that delivery details are accurate and complete. Cosmo Beauty will not be responsible for failed or delayed delivery caused by incorrect customer information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Order Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to process orders as quickly as possible after payment confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a product is unavailable after an order has been placed, we will contact the customer to offer a replacement, store credit, partial refund, or full refund, depending on the situation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Returns and Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Returns and refunds are handled according to our <strong>Return &amp; Refund Policy<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Due to hygiene and safety reasons, opened, used, tested, damaged or unsealed beauty and personal-care products cannot be returned unless they are defective, damaged, expired, or incorrectly supplied.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unopened and unused products may be returned within the allowed return period, provided they are in their original packaging and in a resellable condition.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Damaged, Defective or Incorrect Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged, defective, expired or incorrect product, please contact us as soon as possible with your order number, clear photos and a description of the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where the issue is confirmed, we may offer a replacement, exchange, store credit or refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers have rights under South African consumer law where goods are unsafe or defective. The CPA provides that consumers may return unsafe or defective goods within six months and may choose a refund, repair or replacement, depending on the circumstances.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Promotions and Discounts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Promotions, coupons and discounts are valid only for the period stated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Promotional codes may not be exchanged for cash and may be subject to additional terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cosmo Beauty reserves the right to cancel or amend promotions at any time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Website Content<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All content on this website, including text, images, graphics, logos, product content and design elements, belongs to Cosmo Beauty or its suppliers, unless otherwise stated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may not copy, reproduce, distribute or use website content without written permission.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Account Registration<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may be required to create an account to place orders or access certain features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You are responsible for keeping your login details secure and for all activity under your account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please notify us immediately if you suspect unauthorised use of your account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cosmo Beauty will not be liable for any indirect, incidental or consequential loss arising from the use of this website, delayed delivery, product misuse, incorrect product selection, or reliance on website content.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in these Terms &amp; Conditions limits your rights under applicable South African consumer protection laws.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your privacy is important to us. Personal information is handled according to our <strong>Privacy Policy<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using this website, you agree that we may collect and process your personal information for order processing, delivery, customer support, marketing where consent is given, and website improvement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Changes to These Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cosmo Beauty may update these Terms &amp; Conditions from time to time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The updated version will be published on this website and will apply from the date of publication.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">17. Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions are governed by the laws of the Republic of South Africa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any disputes will be handled according to South African law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><\/h1>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 18 June 2026 Welcome to Cosmo Beauty. These Terms &amp; Conditions apply to your use of our website and to all purchases made through www.cosmobeauty.co.za. By using this website or placing an order, you agree to these Terms &amp; Conditions. Please read them carefully before making a purchase. 1. Website Owner This website is operated by Cosmo Beauty. For all enquiries, please contact us using the details below: Email: [Insert email address]Contact number \/ WhatsApp: [Insert contact number]Address: [Insert business address] 2. Products Cosmo Beauty sells beauty, skincare, haircare, baby care, body care, face care and personal-care products. We make every reasonable effort to display product information, images, prices, descriptions and availability accurately. However, product packaging, colour, ingredients, sizes and branding may differ slightly from what is shown on the website, depending on supplier updates or product changes. Customers are responsible for checking product descriptions, ingredients, usage instructions and suitability before purchasing. 3. Product Use and Allergies Cosmo Beauty is not responsible for any reaction, irritation, allergy, sensitivity or misuse caused by a product. Customers should carefully read all labels, warnings, ingredients and usage instructions before using any product. If you have sensitive skin, allergies, a medical condition, or are unsure whether a product is suitable for you, please consult a qualified healthcare professional before use. Discontinue use immediately if irritation or discomfort occurs. 4. Pricing All prices are listed in South African Rand. We reserve the right to update prices, promotions, discounts and product availability at any time without prior notice. If a product is incorrectly priced due to a technical, human or system error, Cosmo Beauty reserves the right to cancel the order and refund the customer where payment has already been made. 5. Orders Once an order is placed, you will receive an order confirmation by email or through the website checkout process. An order is only confirmed once payment has been successfully received. Cosmo Beauty reserves the right to refuse or cancel an order where: If we cancel an order after payment has been made, we will refund the customer using the original payment method where possible. 6. Payments Payments must be made through the payment methods available on the website. All online payments are processed through secure third-party payment providers. Cosmo Beauty does not store full card details on the website. Customers are responsible for ensuring that payment details are entered correctly. 7. Delivery Delivery times and costs will be displayed during checkout or communicated to the customer before order confirmation. Delivery times are estimates and may be affected by courier delays, public holidays, stock availability, incorrect delivery information, or circumstances beyond our control. Customers must ensure that delivery details are accurate and complete. Cosmo Beauty will not be responsible for failed or delayed delivery caused by incorrect customer information. 8. Order Processing We aim to process orders as quickly as possible after payment confirmation. If a product is unavailable after an order has been placed, we will contact the customer to offer a replacement, store credit, partial refund, or full refund, depending on the situation. 9. Returns and Refunds Returns and refunds are handled according to our Return &amp; Refund Policy. Due to hygiene and safety reasons, opened, used, tested, damaged or unsealed beauty and personal-care products cannot be returned unless they are defective, damaged, expired, or incorrectly supplied. Unopened and unused products may be returned within the allowed return period, provided they are in their original packaging and in a resellable condition. 10. Damaged, Defective or Incorrect Products If you receive a damaged, defective, expired or incorrect product, please contact us as soon as possible with your order number, clear photos and a description of the issue. Where the issue is confirmed, we may offer a replacement, exchange, store credit or refund. Customers have rights under South African consumer law where goods are unsafe or defective. The CPA provides that consumers may return unsafe or defective goods within six months and may choose a refund, repair or replacement, depending on the circumstances. 11. Promotions and Discounts Promotions, coupons and discounts are valid only for the period stated. Promotional codes may not be exchanged for cash and may be subject to additional terms. Cosmo Beauty reserves the right to cancel or amend promotions at any time. 12. Website Content All content on this website, including text, images, graphics, logos, product content and design elements, belongs to Cosmo Beauty or its suppliers, unless otherwise stated. You may not copy, reproduce, distribute or use website content without written permission. 13. Account Registration Customers may be required to create an account to place orders or access certain features. You are responsible for keeping your login details secure and for all activity under your account. Please notify us immediately if you suspect unauthorised use of your account. 14. Limitation of Liability Cosmo Beauty will not be liable for any indirect, incidental or consequential loss arising from the use of this website, delayed delivery, product misuse, incorrect product selection, or reliance on website content. Nothing in these Terms &amp; Conditions limits your rights under applicable South African consumer protection laws. 15. Privacy Your privacy is important to us. Personal information is handled according to our Privacy Policy. By using this website, you agree that we may collect and process your personal information for order processing, delivery, customer support, marketing where consent is given, and website improvement. 16. Changes to These Terms Cosmo Beauty may update these Terms &amp; Conditions from time to time. The updated version will be published on this website and will apply from the date of publication. 17. Governing Law These Terms &amp; Conditions are governed by the laws of the Republic of South Africa. Any disputes will be handled according to South African law.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1979","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cosmobeauty.co.za\/index.php\/wp-json\/wp\/v2\/pages\/1979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cosmobeauty.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cosmobeauty.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cosmobeauty.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cosmobeauty.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=1979"}],"version-history":[{"count":1,"href":"https:\/\/cosmobeauty.co.za\/index.php\/wp-json\/wp\/v2\/pages\/1979\/revisions"}],"predecessor-version":[{"id":1981,"href":"https:\/\/cosmobeauty.co.za\/index.php\/wp-json\/wp\/v2\/pages\/1979\/revisions\/1981"}],"wp:attachment":[{"href":"https:\/\/cosmobeauty.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=1979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}